Nov 16, 2017
TD is Banking on Voice with new TD Skill on Amazon Alexa
At TD, we're focused on enabling customers to bank when, where and how they prefer through personalized, connected experiences. Which is why we’re thrilled to offer our new TD skill alongside the launch of Amazon Alexa in Canada on December 5.
Fueled by improvements in technology and a consumer desire for more natural human interfaces, the first iteration of TD's skill will give customers voice activated access to detailed information about TD products and services, locations of TD branches and exchange rates, through Amazon Alexa-enabled devices.
And this is just the beginning – as voice interaction banking gains momentum, there's an opportunity to expand TD's skill further to help Canadians simplify and streamline their daily lives, enabling them to multitask, performing tasks without interruption.
"Voice interaction offers the potential to connect with our customers with what matters most to them, more simply and easily than before," said Rizwan Khalfan, Chief Digital and Payments Officer, TD. "This is just the first step towards more natural conversations with our customers, aligned with our broader vision of using smart innovation to add value to our customers' daily lives."
Watch the video above to hear more from Rizwan on the new TD skill available on Amazon Alexa enabled devices and the next frontier of connected customer experiences with voice interaction banking.