Michael Rhodes: Why we invest in technology for good

We know that artificial intelligence (AI) can help businesses  build stronger relationships with their customers and employees, and better respond to their needs, but investments in research, data and the right talent means AI also has the power to disrupt established practices for industries to re-think how they approach complex societal challenges.

Last October, TD announced that data scientists at Layer 6 are supporting a University of Toronto computer science student working with associate professor Laura Rosella by developing advanced machine learning models to improve the health outcomes of people living with diabetes in Canada.

READ: How artificial intelligence and innovation at U of T are changing Canadian healthcare

At the same time, TD also announced plans for the TD Sustainable Future Lab (Waterloo's first dedicated Clean Technology – or cleantech – accelerator program) with the sole purpose of putting muscle behind building Canada's low-carbon economy by giving startup companies that are working to solve environmental issues a place to develop.

In the video above, Michael Rhodes, Group Head, Innovation, Technology and Shared Services, TD Bank, shares his insights on the bank of the future and how investing in technology will shape what we become, and how we effect broader change in improving health systems, financial services.